University of the Incarnate Word - Academic Success Counselor

Tuesday, November 05, 2019 10:42 AM | Anonymous

Job Title

Academic Success Counselor  

Position Summary

The Academic Success Counselor for the School of Physical Therapy is responsible for creating, developing, and implementing academic intervention programs and success strategies for Physical Therapy students. The Academic Success Counselor provides individualized support to promote the academic development of Physical Therapy students and take into consideration students’ learning preferences, learning goals, and current development. This includes, but is not limited to, facilitating early intervention and at-risk programs, conducting workshops, and serving as a liaison for university and community academic support services. The Academic Success Counselor serves as a resource to school faculty sharing evidence-based best practices related to academic success of graduate students particularly in the context of a problem-based learning in a professional school environment. This position may also provide support for other functions within the Student Services area to include but not limited to registration of students, recruitment efforts and admissions, and special events.    

UIW Mission

The University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.  

Equal Employment Opportunity Employer

The University of the Incarnate Word is an equal opportunity employer and as such provides equal opportunity for employment and advancement of all employees without regard to race, creed, color, religion, national origin, sex, age, disability or veteran status.  

Essential Duties and Responsibilities

Academic Success Support

  • 1.      Develop academic success interventions and resources utilizing evidence-based best practices. Design and facilitate student success workshops for faculty and students to include group dynamics and student management issues.
  • 2.      Provide support to all students and assist them in developing effective habits, active learning strategies, academic and life goals.
  • 3.      Provide individualized coaching, counsel and mentorship on a regular basis to at-risk and underprepared students as well as any student experiencing academic difficulties.
  • 4.      Provide academic advising and develop learning contracts with students on academic probation.
  • 5.      Provide timely information to students about academic policies and procedures, and student support resources including but not limited to student disability services and counseling services .

Student Records Management

6. Monitor student's academic progress on a regular basis throughout each semester; maintain accurate, detailed and confidential records related to student information.

7. Recognize Dean’s List students each semester and assist in the preparation of a pre-graduation review.

8. Work with the Assistant Dean for Academic Success and Student Affairs to register students each semester.

Peer Tutoring Program

9. Manage the peer-tutoring program in collaboration with faculty which includes the hiring and supervision of student peer tutors.

Other Related Duties

10. Assist with other duties of the Academic Success and Student Affairs area to include recruitment efforts and admissions, as well as student affairs functions such as orientation and special event programming.

11. Assist in the management of social media campaigns and regular posts.

12. Other related duties as assigned.

Required Education

Master’s degree in related field

Required Experience

  • ·         Minimum three years equivalent work experience to include academic success counseling for students in an academic setting.
  • ·         Experience planning support programs for at-risk students.
  • ·         Experience working with various software applications.    

Knowledge, Skills and Abilities

  • ·         Knowledge of evidence-based techniques, theories, and trends in personal and educational counseling.
  • ·         Knowledge of various pedagogical methods, including lecture, group activities, and discussion.
  • ·         Strong knowledge and skills regarding stress/anxiety management and test taking strategies.
  • ·         Ability to function both independently and as an effective and productive team member.
  • ·         Ability to assist students with academic and personal concerns. Skill to independently analyze and understand student issues to provide adequate coaching, mentoring and opportunities for student success and retention.
  • ·         Must possess solid analytical and critical thinking skills.
  • ·         Ability to communicate, respond to and work effectively and respectfully with students, faculty and staff from diverse backgrounds.
  • ·         Understand FERPA rules and maintain confidentiality related to student information.
  • ·         Demonstrate professionalism in all interactions.
  • ·         Superior detail, organizational and problem-solving skills.
  • ·         Strong interpersonal skills.
  • ·         Must be able to manage multiple priorities and meet deadlines.
  • ·         Proficiency with the Microsoft Office Suite including Excel, data management systems, and the ability to learn new systems quickly.

Required Certificates, Licenses, or Registrations


Preferred Qualifications

  • ·         Certification as a licensed professional counselor
  • ·         Knowledge of mental health diagnostics and assessment
  • ·         Experience working with graduate and/or professional students
  • ·         Experience working with under-prepared or at-risk students from diverse cultures and life experiences.
  • ·         Knowledge of and understanding of compliance issues relative to students with disabilities.
  • ·         Experience working with Banner


Assistant Dean for Academic Success and Student Affairs

Supervisory Responsibilities

Student Peer Tutors

Physical Demands, Work Hours and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is frequently required to sit, use hands and vision for office equipment such as computers, talk or hear, moderate telephone usage. The employee must occasionally lift and/or move up to 20 pounds.

Work hours: Normal work hours will be from 8:00 am to 5:00 pm, Monday through Friday. There may be the occasional need to work in the evenings or on weekends.


Work environment: Office environment as well as classroom environment. The noise level in the work environment is usually minimal.

Qualified candidates may apply:

Texas Association of College and University Student Personnel Administrators  |

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