Texas A&M University - Corpus Christi - I-Care Case Manager

Friday, October 19, 2018 4:34 PM | Anonymous

Job Title:  I-CARE Case Manager


Texas A&M University - Corpus Christi


Asst. Dean Of Students

Proposed Minimum Salary


Job Location

Corpus Christi, Texas

Job Type


Job Description


This position is responsible for implementing the recommendations from the BIT team for students of concern.


Provide Case Management for Student of Concern Cases

  • Take reports, investigate concerns, evaluate, and present cases to I-CARE Team.
  • Serve as a point of contact and provide consultation for campus community members who are seeking guidance and advice about our services for students who may be experiencing distress; also communicate possible intervention steps and procedures.
  • Manage and make appropriate referrals to on-campus resources and community-based resources.
  • Serve as a member of the I-CARE Behavioral Intervention Team and communicate to the team current information related to cases concerning students in distress; work closely with the Chair, I-CARE Team and assist in determining appropriate action to take on referred cases.
  • Coordinate and implement recommendations to the I-CARE team regarding students in distress.
  • Coordinate follow-up and tracking of students in distress to monitor progress and ensure compliance with recommendations; maintain confidential student records.
  • Complete documentation and maintain record keeping of ICARE cases in Maxient, an electronic database.
  • Partner with the Student Conduct Officer to assist in the facilitation of behavior intervention and managing cases.

Complete Administrative Duties as Follows

  • Update and maintain the ICARE Manual, the website, community resource provider list and all marketing materials.
  • Research, design, and implement training sessions and presentations for the campus community.
  • Compile, analyze, and manage all data and information in the Maxient database system regarding ICARE cares. Prepare monthly and annual reports of ICARE cases.
  • Establish working relationships with community mental health providers and other support agencies.

Provide outreach and education to campus community:

  • Provide support and outreach to staff and faculty when distressed students are identified and support is needed.
  • Serve as the first staff member for student intervention, including outreach to students who may be reluctant to seek support services on their own.
  • Work closely with the University Counseling Center (UCC), the Health Center (UHC), Disability Services, University Police Department (UPD) and other campus constituents in coordinating referrals and services.

Professional Development

  • Serve as a back-up for the Chair of the I-CARE Team in his/her absence.
  • Keep abreast of federal and state policies and laws that will affect the scope or practice of case management.
  • Serve on departmental and campus committees and projects.
  • Perform other duties as assigned.


  • Bachelor’s Degree.
  • One (1) year of experience in student affairs work.
  • Additional education may be considered as a substitution for the minimum experience requirements.
  • Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Serve on departmental and campus committees and projects.
  • Ability to multitask and work cooperatively with others. Verbal and written communication skills.
  • Requires some evening and weekend work.

Preferred Qualifications:

  • Master’s degree.
  • Two (2) or more years of experience in student affairs work.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.


Texas Association of College and University Student Personnel Administrators  |  tacuspa@tacuspa.net

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