Sam Houston State University - Reservations Coordinator

Monday, September 10, 2018 12:57 PM | TACUSPA (Administrator)

Education and Experience Requirement:

Bachelor’s degree in College Student Personnel, Higher Education Administration, Business, Communications, or related area. Masters degree preferred. Two years of experience in student union operations, student activities, other experience with event planning or in a related field. Knowledge of event scheduling software such as Event Management Software (EMS) is preferred. Certifications may be required. Experience in Higher Education and specialized work is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Assumes primary responsibility for maintaining and utilizing Event Management Software (EMS) campus event scheduling software. Acts as the liaison between external/internal clients who are holding events and between various campus departments. Plans, develops, implements, coordinates, and monitors programs or services. Responds to information requests. Collects, reconciles, and maintains complex data. Communicates university and departmental policy to groups seeking to reserve space in the Lowman Student Center (LSC) and other campus venues. Consults with academic and administrative offices as well as student groups to advise, plan, and implement events. Coordinates with technical services, housekeeping, catering, campus police, conferences and events, and marketing to ensure that all aspects of events run effectively. Provides the primary customer service interface for the LSC. Assists in the coordination of an assessment effort to ensure that client expectations are being fulfilled. Attends events as needed to ensure client satisfaction. Assists with major departmental initiatives and building operations. Performs other related duties as assigned.

Other Specifications:

Must possess good oral, telephone, and written communication skills. Provides extraordinary customer service. Possess strong interpersonal skills, conflict resolution skills, and adaptability. Must be available to work nights and weekends on occasion.

If interested, apply online at: https://shsu.peopleadmin.com/postings/20411

Sam Houston State University is an Equal Opportunity/Affirmative Action Plan Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, or gender identity. Sam Houston State University is an “at will” employer. Security sensitive positions at SHSU require background checks in accordance with Education Code 51.215.


Texas Association of College and University Student Personnel Administrators  |  tacuspa@tacuspa.net

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